Job Description

Sinch Email is seeking an experienced Sr. Product Manager to help lead our Mailgun product line! As Sr. Product Manager, you will collaborate closely with the rest of the Product team as well as with Engineering, Marketing, Finance, Compliance, Design, Engineering, Support, and Sales to translate the Mailgun strategy and roadmap into an engaging customer experience and a successful growth generator. Building the overall strategy, communicating clear requirements and acceptance criteria, understanding dependencies and constraints, communicating timelines to teammates and customers, and owning your work will be critical to be successful in this role! What else does a Sr. Product Manager do? Responsibilities Work with various Teams and Business Units, and across different channels and platforms, to ensure overall growth and success Measure success of product through ongoing analysis of usage, financial, market, and research data Define the product strategy and what is needed for success today, tomorrow and in the years to come Communicate product plans while gaining collaborator support from executives, peers, and cross-functional teams Partner closely with marketing and sales on go-to-market efforts to develop launch plans, documentation, collateral, and success metrics Advocate for customers by using market analysis, user research, and synthesizing product feedback to understand both user and buyer needs Recommend when to build, buy, and partner based on thorough analysis and effective trade-off decision making with inputs from key stakeholders Specify features through ongoing collaboration with designers and engineers Prioritize work based on business impact and feasibility for near-term development cycles as well as for future-looking roadmap planning Manage the engineering backlog from requirements definition through short- and long-term prioritization of initiatives, epics, user stories, and features, tracking each to successful release Requirements Minimum of 5 years of demonstrated product management success developing and managing products at scale in a fast-paced, high-growth environment Experience in Product-Led growth strategy Able to quickly understand the product, business, and competitive landscape to inform strong product requirements, prioritized backlogs, and accurate roadmaps Experience in creating product plans, strategy, forecasts, business cases and budgeting Working knowledge of the product development life cycle, with proven experience in all phases including defining and communicating specifications, managing resources, and leading cross-functional, co-located and/or remote teams Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality Strong foundational understanding of API-based products and understanding what a developer customer persona needs and expects Proficiency with data analytics tools, including using the data to analyze, report, and make product decisions Understanding of the end-to-end user-centered design process, from strategy, to concept, to final product Exceptional verbal and written communications skills Committed to learning and expanding professional and technical knowledge Experience in SaaS, CPaaS or UCaaS is preferred Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: STAY HEALTHY: We offer 100% employer-paid comprehensive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. TAKE A BREAK: Enjoy 5+ weeks of paid time off. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support through Maven. WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters. TREAT YOURSELF: Our comprehensive anniversary program offers a personalized experience in recognition of milestones achieved. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting salary for this position is between $124,800 - 163,800. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.

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