Job Description

About Kandji   Kandji is building the future of Apple Enterprise Management. The use of Apple devices in the enterprise is growing rapidly. Drawing on decades of experience in Apple IT, we saw a dire need for a modern Apple device management platform that could accommodate growing businesses and increasing regulatory demands.    Now one of the fastest growing venture-backed software startups in San Diego, Kandji grew to hundreds of B2B customers within a few months of initial product launch. Today, we have a 95% Customer Satisfaction rate and a rapidly growing community of customers, including names like Crunchbase, Vivint Solar, Remitly, and Turo.   Behind our business is a handful of the best investors in tech. Together, we are creating a new category of device management that can better serve modern businesses.     The Opportunity   As Senior Product Manager for our Client Squad, you’ll create macOS and iOS apps that  customers love by running product discovery to translate ideas into strategy and features and follow product development from start to finish. You are a true humble-leader, here to help the teams do their best work and  work closely with design to balance best practices, experiments and flexibility to suit the situation.  Day to Day Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products for our macOS and iOS app squad Develop a deep understanding of our customers and advocate relentlessly for the best product user experience on their behalf through market research, experimentation, user testing, and data analysis Identify key drivers of efficiency, engagement and growth to increase activation, expansion, retention and drive execution through iterative testing and learning Set your engineering team (and agile coach) for success by collaborating closely with them in sprint activities, providing them with relevant user stories, gathering their ideas and helping them understand the why Ensure that goals, scope and product domain are understood by everyone as well as possible Foster an environment of continuous improvement and team empowerment Minimum Qualifications 5+ years of experience as a Product Manager working primarily with macOS, iOS and desktop apps Experience with product discovery and working closely with designers to conduct user testing and validation Enthusiastic team player with outstanding organizational, communication and interpersonal skills Experience building and tracking product metrics Must be able to work Pacific Time Zone hours 8am to 5pm PST Nice-to-haves, but NOT required Strong knowledge and experience in facilitation, continuous improvement, empowerment, transparency and empathy Understanding MDM and device management in general is a big bonus Strong analytical skills: understand cohort analysis, segmentation and how to derive insights from large amounts of data Benefits Perks Work from anywhere in the USA! Competitive salary Generous vacation policy 100% paid medical + dental + vision coverage 401(k) with 4% company match Equity for full-time employees Home office reimbursement for comfortable remote working Cell phone Internet stipend 8 weeks paid leave for new parents New Macbook Pro and software setup Exciting opportunities for career growth An outstanding, inclusive culture We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.   At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.  

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