We are excited to be creating this new role within Inspiretec. The successful Product Owner will work on product-based developments for our clients and internal product led developments for the travel sector, as well as internal RD and some QA work. This will primarily be focused on flight integrations in our Reservations system. If you are a dynamic, multi-functional Product Owner with an experience of flight booking systems, ticketing and fulfilment and are experienced in juggling multiple priorities, and you have a can-do attitude, then this could be the perfect role for you. Who we are: With twenty-five years’ industry experience, we are proven allies to some of the most recognised and well-known brands in the global travel sector. We have been the primary supplier of specialist tour operator systems to Travelopia, along with Gold Medal (now part of Dnata Travel) for the last fifteen years. Our customers trust us to drive their growth and profitability, by investing in our industry expertise and technology systems. We serve those clients from our offices in the UK and North America. We are proud to say that we are ISO 9001 accredited and have achieved ‘Investors in People’ status. Inspiretec LTD is an equal opportunities employer, committed to the equal treatment of all current and prospective employees. We do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership, and we strive to treat everyone with dignity and respect in all aspects of employment including recruitment, promotion, opportunities for training, pay and benefits, discipline and selection for redundancy. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Inspiretec LTD. Requirements Key responsibilities: Shaping our product strategy Work with the Head of Product Success, our CX Consultancy and our support teams and delivery teams to evolve our flight integrations. Get to know our customers and partners so you can understand their needs, identify product gaps and gather feedback on new product ideas. Discover and define the underlying business needs being addressed by the product through engagement with key stakeholders. Stay close to the pulse of the travel industry, so you can identify new opportunities for Inspiretec to add value To translate customer and key stakeholder requirements for modifications and enhancements into a well-formed backlog to support the product roadmap. Document requirements in a format that can be shared with internal and external stakeholders. Work with the CX Consultancy team on new implementations and upgrades to ensure the team and the customer has a thorough understanding of our flight offerings and capabilities. To support the team by prioritising and ensuring the quality of feature deliveries. Effective communication and stakeholder management. Successfully engage in multiple projects simultaneously. About you / what we value: Proven experience of working in the travel industry with expert knowledge of various GDS’s and flight aggregators Experience of flight ticketing and flight contracting. Knowledge of product management techniques such as user journeys, user stories and product road mapping. Experienced in working closely with a variety of stakeholders – both external and internal. You are adaptable to working environments and constraints and always looking to learn, improve, and grow – as an individual and as part of a team. You enjoy working as part of a delivery team. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Comfortable with decision making and leadership. The ability to think creatively and innovatively, to solve complex problems. Experience of user acceptance testing of solutions. Experienced in managing documentation in JIRA. Benefits Package and benefits: A competitive salary based on experience. Flexible hours of work. Up to 30 days (+ bank holidays) + ability to buy and sell holiday days. Paid Sabbaticals. Annual Profit Share. Wellbeing Programme. Company Pension. See our Inspire Life Programme for more information How to apply: Please send us your CV and cover letter on why you would thrive in this role. Anything you feel will strengthen your application is an advantage.
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