Salary
$139,020
Job Summary: The Product Manager is the member of the product team embedded with the development team providing product support through the full lifecycle of software development. Responsible for translating the product vision and roadmap to the team and making it actionable for the team through authoring Agile stories and organizing them into sprints. Manages sprint outcomes to meet committed deadlines and validating that delivered features meet customer needs and the highest quality standards. Supports implementation of the features through documentation, issue management and subject matter expertise. Job Expectations: Translate product vision and roadmap priorities to technical teams Define and document business requirements and functional specifications from business users and subject matter experts Maintain and groom product backlog ensuring user stories are well formed with effective acceptance criteria Support prioritization and negotiation of features and deadlines applying a thorough understanding of customer needs and business and technical requirements Work with the development team to ensure feature traceability into the technical designs Take leadership role in estimation, sprint planning, daily scrum and retrospective meetings Communicate and coordinate within and across teams on proposed solutions, status and timelines Deliver internal and external product training on new features, enhancements or modules Evaluate and report system performance Gather data and metrics to drive projects and measure success based on business value Perform User Acceptance Testing (UAT); write test plans as required Perform customer demos of new processes The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required: Expertise designing and implementing Transportation Management System modules. Strong background and understanding of the global logistics process including but not limited to carrier integration, freight forwarder integration, end to end parcel movement cycle, import/export regulation and compliance. Experience in leading Business Analysis, Business Process Design and Application Development (SDLC) Experience in Agile, Scrum and iterative development Strong background in designing/writing User Stories, Epics, and other design/requirement artifacts Ability to multitask and thrive in a fast paced environment Customer first mentality with the knowledge to work with internal groups to improve business processes Excellent written/verbal communication and must work well with others Experience working closely with C-level users throughout the implementation life-cycle Experience with global retail e-commerce or supply chain companies Background in Industrial Engineering or Software Development Equipment Knowledge: Experience with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred Experience with Lucid chart Experience with Jira Experience with Asana Experience Requirements:Generally requires three (3) plus years of TMS design and implementation experienceEducation Requirements: Bachelor’s Degree in Industrial Engineering, Logistics, Supply Chain, or Computer Science related fields is preferred or equivalent work experience Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The noise in the work environment is usually moderate. Other factors are: Hectic, fast-paced with multi-level distractions Professional, yet casual work environment Office / Warehouse environment Ability to work extended hours as required #LI-JC1 The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com. Anticipated Pay Scale: $139,020—$215,903 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerbiHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the #1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial Pivot Quickly · Embrace Diversity Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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