Salary
$5
Do you have a love for eCommerce, user creation, and onboarding? Do you crave a collaborative team that doesn't have turf wars and weird territories? Good, we don't like that junk either! Join a busy product group that works well with each other in a thriving local, Boise-based company of 20+ years. What is ClickBank? Hint: we are not a bank! ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries – without ever missing a payment. The Job... Our Product Manager Sign Up and Onboarding helps to drive the roadmap for our sign up, verification process, and onboarding experience for product sellers and affiliates. You work with clients and a product team (UX, developers, QA, product marketing, BI, etc.) every day to deliver new solutions to elevate our sign up UX, fortify our fraud prevention measures, and boost overall user engagement. You have a love for user-friendly journeys that achieve internal and external goals. You are familiar with working with UX researchers and designers and delivering usable, simple, effective user experiences. You enjoy leading product teams that have a hearty amount of backend work content systems, third party integrations, and API driven solutions. Grooming spectacular developers through this kind of work to robust, clear backlogs is your cup of tea. Common tools you’ll use are Atlassian and Slack. You enjoy working with key clients and understanding the market and competitive landscape. You thrive in an iterative development environment designing for holistic solutions and experiences. You’ll work across the whole org with internal stakeholders AND with clients and partners in market research and roadmap validation. ClickBank is a perfect sized company (140 employees) where you will know everyone and have easy access to teams/leaders. Position reports to: Manager of Product Development Day to Day Responsibilities: Identify Market Opportunities and Risks Weigh strategic value of multiple opportunities through discovery and data analysis. Help develop product strategy within a part of the overall product portfolio. Understand Business Needs Work with internal stakeholders and users to understand needs and possibilities. Validates assumptions and learning rigorously to ensure clear and accurate understanding of business needs. Translates deep understanding of business processes into solution assessment and development requirements. Discovery and Definition Dives into complex systems, tools, and market problems. Works with design and business resources to do user and market discovery. Works with business intelligence/data and development resources to do technical discovery. Gathers and analyzes relevant data to inform data-driven decisions, ensuring a comprehensive understanding of the landscape. Develops an end-to-end definition of current realities and future state needs that serves as blueprint and guiding light to many roles in the organization. Executes on Product and Service Goals Collaborates with engineering and UX teams to ideate solutions that effectively address user needs, validating throughout the ideation and design life cycle. Communicates directions within all areas of the organization based on deep understanding of problems, goals, and validated solutions. Supports agile development by breaking work into sensible phases, enabling iterative process aligned with the larger strategic vision and goals. Leads (or supports) development teams using agile and user centered design best practices. Develops success metrics, testing metrics, and related reporting. Manages and grooms the product backlog; makes future decisions based on user needs and the value that will be delivered. Provides leadership in standups, iteration planning sessions, product demo, and retrospectives. Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments. Champions best practices in software development with a balance of getting things done. Pays close attention to third party regulatory or compliance requirements. Deliver Solutions to Market Works hand in hand with product marketing, marketing, client success, customer support, and sales in launching marketable events. Routinely works with clients, vendors, and others to constantly understand changes in market landscape and market needs. Requirements Bachelor's Degree in related field and 3+ years working as a Product Manager (or related) in a modern software development-based enterprise environment, or, equivalent combo of education and experience. Experience with modern software development product management practices and agile environment, test driven development, and continuous deployment Ability to work in a fast-paced environment and in evolving areas. Proficiency communicating with and influencing functional and technical team members at all levels in the organization. Expertise in creating, prioritizing, and validating user stories for accurate user needs. Conducts thorough user research and testing, ensuring a deep understanding of requirements. Identifies and establishes goals, metrics, and analytics, continuously validating and adjusting based on evolving needs. Conducts comprehensive competitive research and analysis, validating insights for strategic decision-making in a dynamic market. A love of agile, iterative development, build-measure-learn, learn fast/fail fast product discovery, or related is deeply desired. Familiarity with SVPG (Silicon Valley Product Group) a plus. Previous experience in ecommerce, sign up, user verification protocols, and onboarding a plus. This job can be hybrid/in office in Boise, Idaho. If you prefer to work remotely, you must be located in or willing to relocate to any of the following states: Washington, Oregon, Arizona, Utah, Colorado, Wyoming, Texas, Ohio, Alabama, South Carolina, North Carolina, Florida, Maryland, and Michigan. Candidates not living in or willing to relocate will automatically be disqualified. Will relocate the right candidate! Benefits ClickBank pays for 98% health premiums Company HSA contributions Total compensation = competitive base + bonus 401k + company match and contribution 100% vested Low employee turn-over Paid Time Off - very competitive, and it's ok if you use it! Flex Days - additional 7 days! 9 Paid Holidays off, including your birthday! Free snacks and coffee if in the office (lots of variety with healthy alternatives plus a fancy espresso machine) Employee and company charitable contributions Wellness Reimbursement Frequent company events (bowling, parties, team-buildings, happy-hours) .....and more! At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard
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