Salary
Who We Are Ontic is a protective intelligence software innovator transforming, expanding and changing how Fortune 500 and emerging enterprises protect employees, customers and assets from physical security threats. Ontic’s SaaS platform helps preserve business continuity and build long-term organizational resilience by collecting and connecting data to create a comprehensive view of potential threats and take necessary actions to mitigate risks. Ontic also provides threat assessment, threat management and strategic intelligence services that include expert training, guidance and program development using best practices and proven protocols. Ontic was named 2022 Global Entrepreneurial Company of the Year by Frost Sullivan and the top industry innovator among a dozen other vendors in the Frost Radar™: Digital Intelligence Solutions, 2021. The Ontic Center for Protective Intelligence is a trusted resource for those in the security, safety and protection communities that shares strategies and best practices, insights on current and historical trends and lessons learned through dialogue, discourse and alternative analysis from some of the industry's top practitioners. As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach both our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it. Who You Are Ontic is looking for a Product Manager to help manage Ontic’s technical ecosystem and the successful deployment of key integrations. As the Integrated Product Solutions Manager you will be responsible for managing the relationship with a number of Ontic’s external data providers and integration partners as well as internal product stakeholders. You will collaborate with a team of Product Development, Client Success, Account Management, and Security Intelligence resources to ensure a seamless and positive client experience and to assist with the successful fulfillment of Ontic’s roadmap. You will help to oversee the successful implementation of new product solutions and software integrations from the time of initial requirement gathering throughout the development lifecycle through to ongoing relationship management. This includes ongoing technical support during the development and implementation process. It also includes conducting necessary research and due diligence to identify new technical partnership opportunities, and working directly with contacts at software and hardware companies to scope and deploy integrations. The ideal candidate should have a proven track record in the enterprise SAAS space, balancing competing and changing priorities, and delivering sophisticated outcomes via configurable technology. The ideal candidate has experience building programs and new initiatives from the ground up. While technical development skills are not a requirement, the candidate should be comfortable liaising with product and development teams to translate client requirements and expected outcomes. Conversely, this role requires the candidate to be comfortable educating client-facing teams on the advantages and considerations of the various integrations and new solutions. Candidates should be comfortable with the fact that as an early-stage startup, things move quickly and new challenges appear daily. Responsibilities Manage the successful implementation of new product solutions and software integrations from throughout the development lifecycle. Collaborate with internal Ontic team members including development, product, client success, account management, marketing, security intelligence and leadership as required to fully understand the requirements of each implementation. Handle external communications with third party partners and data providers as needed. Communicate program objectives, goals, and progress to team members, management and key stakeholders Assist in setting the technical ecosystem and integrations product roadmap and coordinate timelines and due dates to ensure successful rollouts. Manage and submit product documentation as required, including but not limited to development requirements via JIRA, Confluence, internal product overviews, and external collateral. Strategize and outline the goals and objectives of the integrated solutions team, and monitor multiple projects through the entire cycle. Work with Product and Development teams to translate requirements and provide prioritized feedback to help ensure delivery of the product roadmap. Work with Product and Development teams on roadmap execution and delivery, data quality measures, usage metrics, and reports, release planning and testing, necessary data upgrades, and more. Work with Client Success and Account Management teams to conduct client meetings to gather client feedback while building new product solutions and to help scope client integrations Become a subject matter expert on the Ontic platform and all of Ontic’s data providers and integrations to be able to assist internal teams with questions and address client needs Work in the Ontic platform to identify areas for improvement within the software to increase client satisfaction Preferred Qualifications 3-5 plus years of experience in software implementation in technical account management or product management role Strong project management experience, be able to work proactively and as part of a team in a startup environment Professional presence and business acumen Understanding of APIs and knowledge of how to translate technical requirements into deliverables Experience with development and product teams to write user stories and technical requirements is a plus Proven track record evaluating the market for capability-oriented and emerging development and technology trends to help with go-to-market strategy is a plus Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic Benefits Perks Competitive Salary Medical, Vision Dental Benefits 401k Stock Options HSA Contribution Learning Stipend Flexible PTO Policy Monthly ME (Mental Escape) day for all employees Generous Parental Leave policy Home Office Stipend Mobile Phone Reimbursement Home Internet Reimbursement for Remote Employees Anniversary Milestone Celebrations Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.