Product Director, Turns and RM SFR3 is a boutique real estate investment fund acquiring $3.5B+ in affordable single-family homes by 2024. The Fund renovates distressed homes, using software-driven operations to run many “tertiary” markets concurrently. Today we own 11,500+ homes in 20 states, buying building several hundred more every month. You You are a “hands on” operator, having learned by actually building products operations – not reading tweets about it. You love to see the fruits of your labor, not pass information from one part of a corporation to another. Our Director for Turns and RM needs to be adept at building and managing tools, systems, and processes that span multiple functions and third-party partners, nevertheless fully owning the outcome that we must achieve. They should have experience deploying incentive programs, communicate clearly and iterating quickly, and be excited to roll up their sleeves and build. Your Mandate SFR3 believes every person at the company is at their best when empowered to tackle and improve clear metrics and unafraid of tackling difficult tradeoffs and complex dependencies. We want someone who is unafraid of complex tradeoffs and drawn to use incentives to lower labor and material spend while concurrently ensuring quality and efficiency are maximized. Your mandate is to develop, execute, and monitor a Turns and RM strategy which ensures: Costs are managed and vendors and tenants are satisfied: a delicate balance Downtime is minimized: every day that our homes can't have a tenant in them is lost forever Depreciation and risk is managed: we keep our homes, clean, safe, and functional (and thus valuable!) What We Are Looking For We need someone who can do all of the following. Lock in a strategy and roadmap: how do we achieve our goals now given the state of the ecosystem? How do we change that ecosystem over time to shape our constraints and aim higher? Build! We want someone who takes their roadmap, and executes it. Jam with Engineering: you'll rapidly prototype your ideas by whatever means possible, often using spreadsheets and people. Once you know an idea works, you'll set requirements and coordinate with dedicated Product and Engineering resources to build scalable solutions that last for the long term. Communicate Clearly and Succinctly: your actions will have a wide impact across multiple functions. You will need to ensure wide swaths of SFR3 employees and partners are aware of our strategy, and ready to work with changes you implement. Basic Qualifications Bachelor's degree in Business, Finance, Economics, Computer Science, or Engineering. 4+ years experience in either Product Management, Management Consulting, or Business Operations. Experience adapting common software platforms to prototype and run complex business operations. Experience setting and delivering on a strategy you crafted, working with multiple cross-functional partners, while being accountable for outcomes. Preferred Qualifications Experience programmatically managing operations within a marketplace, including but not limited to real estate Compensation Industry leading salary + equity PTO, Covered Health/Dental, 401k Sound exciting? We think so too.
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