Salary
Job Title : Salesforce Product Owner Location : United Kingdom/France Duration : 6 months (tentative) Role Overview:As a Salesforce Product Owner with Riverflex, you will be engaged in sub-contracting for our client, a significant player in the manufacturing field service operations industry. Your role involves close collaboration with their team to deliver impactful solutions, with expertise centered around Service Cloud, Sales Cloud, or Marketing Cloud. Key Responsibilities: Collaborate with stakeholders to comprehensively gather and understand business requirements for Salesforce solutions. Provide expert guidance on the implementation, configuration, and customization of Salesforce platforms, with a focus on Service Cloud, Sales Cloud, or Marketing Cloud. Conduct in-depth analysis of existing business processes within Salesforce, identifying opportunities for improvement and optimization. Design and execute training programs to ensure end-users effectively utilize Salesforce solutions. Stay updated on Salesforce updates, releases, and best practices to ensure continuous enhancement of system performance. Collaborate with cross-functional teams to ensure seamless integration between Salesforce and other business systems. Optionally leverage Oracle CPQ expertise for integration with Salesforce processes. Act as a communication bridge between technical and non-technical stakeholders to facilitate successful project outcomes. Conduct comprehensive documentation and analysis of requirements to guide effective Salesforce implementation. Facilitate clear communication between business stakeholders and the development team to ensure shared understanding. Collaborate with end-users to gather feedback, understand pain points, and drive continuous improvement of Salesforce functionalities. Qualifications: Proven experience as a Salesforce professional with a strong understanding of Service Cloud, Sales Cloud, or Marketing Cloud. Previous experience in roles related to Product Owner, Project Management, or Business Analysis. Experience in manufacturing or similar sectors, along with knowledge of remote field service capabilities, is highly valued. Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant) are highly desirable. Knowledge of Oracle CPQ is considered advantageous, especially if familiar with integration aspects. Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions. Excellent communication and interpersonal skills to effectively interact with team members and stakeholders. Proficiency in French language (Good to have)
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